Complete Compressor Care

Organisation

The devil’s in the detail!

Your compressed air installation is unique. Customer’s equipment mix, operational conditions, running hours, service regimes and applications vary infinitely.

To this end, The Rodwell Compressor Company invest significantly in service management software and expertise to ensure we offer a fast, effective and proficient service.

We do our utmost to ensure we detail every aspect of your installation such as equipment itinerary logs, serial numbers, hours run and predicted service schedules.

By doing this you have peace of mind that we’ll carry out exactly the right amount of required work. No more. No Less.

Our Software and Paperwork systems facilitate optimum reporting which are kept on electronic files indefinitely after each and every visit. This record keeping is essential to detect incident patterns to predict and prevent possible future breakdowns and major repairs.

Expertise

It’s no hidden secret that there is a lack of skilled mobile engineers in the U.K. and compressed air is no exception.

The Rodwell Compressor Company take every necessary care when recruiting so you can be confident that the engineer will make every effort to service and repair diligently and efficiently.

The Rodwell Engineering Group are completely dedicated to training engineers to become the very best they can be. We have a policy of training our own apprentice trained engineers from base level, so those factory-based engineers that show promise and have the right skillsets are given the opportunity to progress to a compressor service engineer, fully supported by the manufacturers we represent.

Vehicles

Our engineers are all equipped with large well equipped service vans. This gives more flexibility of on-board compressor spares stock, tools and equipment and allows us to collect or deliver medium sized compressors in an emergency.

Ad-Hoc Service & Repair

If you currently have another service provider and have doubts about the level of service they are providing, why not try Rodwell out on a ad-hoc visit before committing?

We are only as good as the information that is provided, so key information such as full machine details and serial number are essential for working towards a first call fix.

Technology is there for us all take full advantage. You’re welcome to email a photo or WhatsApp a video so we can advise a solution before sending an engineer to effect repairs.

Planned Service & Maintenance

Planned maintenance by experienced qualified engineers maximises value and extends the life of your equipment considerably.

Once set up, we will create a unique ‘service item’ for every compressor, dryer including filter sets and ancillary on your system. This enables us to plan, order and allocate the necessary spares resource in advance of your service visit.

Not every visit will be the same. Service requirements can vary dependent on hours run e.g.

• 2000 hour compressor service
• 4000 hour compressor service
• 6000 hour compressor service
• 8000 hour compressor service
  …..and so on
• Filters, Dryers & Oil Water Separators Annually.

All service work will be as-per manufacturer’s recommendations with some added common sense which may be more or less dependent on usage and weather conditions.

Emergency Breakdowns

In peak periods such as excessively hot or cold weather, our out of hours resources can be limited. So Rodwell Planned Service Customers always benefit from priority treatment than Ad-Hoc call out customers.

System Upgrades & Improvements

At time of service visit, our engineers may be able to identify remedial work which could save you money, increase efficiency or prolong the life of your equipment or machinery which depends on compressed air.